Privacy Policy

It’s important that you enjoy your online experience with us and we hope we’ve made it easy for you. Protecting your privacy and the integrity of your personal information is also important so here are details of our policies.

 

Data Collection & Storage

You may browse the Yau Brothers website without giving us any of your personal information.

However, if you wish to make a purchase, you will be required to pass over such information as will enable us to fulfil your request.

We keep a record of this information in our database so we may recognise you as a customer. We also keep a record of your purchases and we often save email correspondence so we may track questions or concerns you may have with our products or service.

If any of this personal information is transmitted, it is encrypted (using 128-bit encryption technology). Otherwise, it is always password-protected and stored on a secure server.

Our data collection and storage is governed by the rules of the UK Data Protection Act.

 

Data Sharing

The personal information you provide is only used by us to improve this website and its services to you and for internal marketing purposes only (such as notifying you of events, products or special offers that may be of interest to you).

We will normally only share this information with service providers who enable us to deliver our products and services to you such as World Pay, our online credit card processing service.

We will never share your email address with any third party.

 

Cookies

The Yau Brothers website uses cookies to store name and address information (so you do not have to enter your details every time you order) and to remember details of the products that you have added to your basket.

We do not store any of your payment information in this way.

These cookies are stored on the hard drive of your computer. If you want, you can disable them.

However, you should know that this will cause problems adding products to your basket.

 

Further Information

If you wish to discuss our Privacy Policy or the practices of this site or your dealings with this web site in more detail, please write to Yau Brothers & CO Limited, Princes Street, Southampton, SO14 5RP, United Kingdom